Thanks everyone for your help. I was able to get ABRE up and running on a cloudways server. I am trying to troubleshoot our hosted server by comparing the cloudways server. The only difference that I can see that stands out to me is cloudways is using mysql 5.5 where as our server has mysql 5.7. Could this be causing the problem?
Also, are there any other extensions/add-ons that need to be installed, such as CURL?
I also tried exporting the database from cloudways and importing into ours and still seeing the same behavior. I am using a root account to connect to the DB with full privileges.